Refund & Return Policy
Satisfaction Guaranteed
At Royal Signet, we’re dedicated to enhancing your cooking experience with high-quality kitchen tools. We recommend using our products for at least 14 days to experience their full benefits.
60-Day Money-Back Guarantee
If, after 14 days of use and within 60 days, you are not completely satisfied, you may return the item under our money-back guarantee. Please note that shipping fees (if applicable) are non-refundable.
How to Begin a Return
To start a return, visit our Contact Us page and provide your Order Number or the Name and Email Address used for purchase. Our support team will guide you through the process for a seamless experience.
Cancellation Policy
If you wish to cancel or modify your order, please contact us within 24 hours of placing it. After this period, your order may already be in processing, and changes cannot be guaranteed. Refunds for cancellations within the 24-hour window will be processed within 7 business days.
Damaged Items
We take extra care to ensure your items arrive in perfect condition. Products are considered damaged if they are defective or physically broken. Minor dents or scuffs on packaging that do not affect the product’s usability are not classified as damage.
If your item arrives damaged, please contact us via the Contact Us page, and we’ll work with you to resolve the issue promptly.